This moving company must be some of the lowest scum on the face of this planet!

javo93 · 1 year

Movers have to respond to the Federal Motor Carrier Safety Administration, try this site.

http://www.protectyourmove.gov/

She could go to the NYPD and ask for them to investigate, it seems as if they have a nice extorsion racket going on. If you do talk to the company again try to record the conversation. I don´t know if that´s illegal in california but I wouldn´t mind having proof of what they are doing.

First talk to the people on the FMCSA they will let you know whether you should go to the NYPD or if you need to get a lawyer.

Good Luck! edit: spelling

uglyredbag · 1 year

I called to confirm:

Ronnie's story is that there is no final destination address, so he can not build a route. He seemed very understanding and wants to deliver the materials.

He is waiting for Ms. Goodwin to call him back after her Dr. Appt. to give him an address. I used my name and company to scare as I work for a rather large firm.

I hope it helped.... I told him I would call him back in an hour to confirm this is being taken care of.

Nougat · 1 year

Fairly common scam. Moving company picks up your stuff, then holds it hostage until you pay ransom.

lameth · 1 year

You might try posing your question to Consumerist.com also.

kosherbacon · 1 year

This happened to my family when we moved from one side of town to the other back in 2000. The moving van arrived at our new house and then demanded something like $5,000 to unlock the truck and to give us our stuff back. When we called the cops, they took off! Cops apprehended them the next day one state over.

So my advice is, I don't think that it is wrong for you to involve police in the matter. Also, I hope she has really good records of her possessions, because the company could be selling it as we speak.

InanimateCarbonRod · 1 year

I highly recommend you go to http://www.movingscam.com/ , register and hit the forums. There is a lot of helpful advice there. you will need to get the Dept of Weights and Measures for CA or PA involved. I would also hit up Consumerist (though they are kind of hit or miss) and based on the fact that the victim is a disabled vet, you might be able to get some coverage from local media at least. Don't be afraid to contact the state's attorney's office either. There are some good movers out there, but there are many more that are scum that prey upon people and ransom their stuff.

ryan101 · 1 year

Wow their BBB shows these guys are up to this constantly: http://www.bbb.org/new-jersey/business-reviews/movers/all-inclusive-moving-and-storage-in-jersey-city-nj-30000141

How do they possibly stay in business without anyone shutting this scam down?

drmctesticles · 1 year

Call the NY Post / Daily News / Fox 5 News, etc. They eat this shit up and will bring a lot of necessary unwanted attention to these fools. It's fucked up that they would do this to anybody, but to do this to a disabled female war veteran is a fucking tragedy.

Veylis · 1 year

Why wouldn't you just call the police?

JavaLSU · 1 year

I know it's of no help to the OP but for anyone planning to move you MUST visit this site.

http://www.movingscam.com/blackList.shtml

My wife and I based our entire decision off of this list for a 1000 mile move.

detroitdanny · 1 year

I have a friend going through this too, horrible. You should contact IAVA (Iraq and Afganistan Veterans of America) and Disabled Veterans of America and see if they can help you. Good luck and keep us posted.

SteiniDJ · 1 year

Damn, this is bad.

You ask if this is an American way to act. This isn't a very human way to act. Nationality has little to do with this.

FlyingSkyWizard · 1 year

This is a one sided story that is somewhat vague on the hard details and you're trying to fire up the internet hate machine, please elaborate.

How much has she paid them thus far?
What was their total invoice?
Is payment due upfront or is it a split pay arrangement?
Has she paid what she is due at this time?
What is the reason they have claimed for not delivering?

cs435 · 1 year

Unfortunately, I have heard of this scam all to often as well. I wish your friend luck on getting her stuff back but it will probably cost her a couple thousand bucks more. If her stuff is even in Ca since it could still be sitting in PA in a warehouse somewhere.

The link I attached is the company safety profile that the federal DOT keeps on all registered trucking companies. from here you can find insurance information, etc.

http://ai.fmcsa.dot.gov/SafeStat/CarrierOverview.asp?DOT=1336680&WhichForm=start

the bad news there is that the companies that operate these scams register themselves with several DOT numbers and use them like throwaway accounts. Once the feds get a few complaints on a particular company it gets it's operating authority revoked, then the company will be reincarnated under a similar, but different name with a new USDOT number. I work for a trucking company now and am dealing with similar scams now. I have seen one group of people operating similar scams have 30 different companies registered to them.

http://www.protectyourmove.gov/

This link is also operated by the federal DOT. It may have some helpful advice that your friend can use as well. Pleas be careful though as some of these guys can be dangerous.

donkboy · 1 year

Simple google should have been a red flag...

auriem · 1 year

Call the police and report the theft.

maddav · 1 year

Does anyone believe this is an American way to act?

Yes?

IndecisionToCallYou · 1 year

Wow. That really sucks. You made a good move by posting this, though, since now other people will know who to avoid. You should also submit this to The Consumerist. They are pretty good at helping in cases like this.

The expensive way it to go to court. It could take a while, and since it's above $2500, I don't think you could go to small claims (but I'm not a lawyer).
You could always pay the extra, then try to get it back later (which probably won't happen unless you go to court) and even then the judgment might not come out in your favor.
I bet this would be cheapest: Call up a lawyer and tell them that you would like them to send a letter on your behalf. If the letter doesn't work, then you will probably have to go to court, but I've had some success by paying between $100-$250 for a lawyer to mail a letter to businesses that have wronged me.

thegreatopposer · 1 year

Everyone should just start calling them and getting quotes, making appointments and then canceling. Just completely waste these people's time.

phyreseed · 1 year

Does anyone believe this is an American way to act?

You're misapplying patriotism. If you want to talk about acting in "an American way", you're going to need to go a loooot deeper.

That the moving company is taking advantage of a vet is reprehensible, but the fact that she served doesn't offer her any special treatment beyond that offered to anyone else in her situation.

I'll wager that she's not too hot about having her service status tossed around as a reason to be treated better - and if she IS ok with this, then she's an embarassment to the rest of us who served along with her.

Don't use your rank badge as a form of entitlement. Just sayin.

Messiah · 1 year

Thanks for this. Googling the company's reviews is providing me with a lot of entertainment.

Sitbacknwatch · 1 year

I'm about 45 minutes from the bronx. I could potentially take a drive over there and give them shit if you'd like.

creon · 1 year

Oh great I was looking for someone to prank call today

bingosherlock · 1 year

Hey I've never moved cross country. What's a normal rate for moving shit that far? $3k for roughly 3k miles doesn't sound too much like extortion, but I could be wrong.

Although I will admit that googling that company doesn't give me smiley rainbow farts in my belly or anything.

neuromonkey · 1 year

Get some of your service buddies, some unregistered firearms, and pay them a visit.

Just like they do in the movies.

GiantCrabz · 1 year

Judging by half the comments in this thread, Reddit is not the enlightened place of intellectual discussion it thinks it is.

Aphid · 1 year

Bronx NY 10461

There's your problem right there.

norwegianrich · 1 year

this is right near my place of work. you guys can store your grappling hooks and TNT here until the night of the invasion.

TheKyleBaxter · 1 year

I would seek legal advice.

HonkyTonkHero · 1 year

I have a disabled female Iraq vet...

Like you purchased one?

contraculto · 1 year

"an American way to act?"

shenanigins · 1 year

If she's still active duty then the military should pay for her moving expenses.

DiscursiveMind · 1 year

The two worst moving companies stories I've heard happened to some friends of mine.

The first was a gal who was moving to another state. The moving guys showed up 8 hours late (the were supposed to be there at 1pm, and arrived at 9pm). When they had packed all of her stuff into the van, and all of the heavy stuff out of the house and on the sidewalk, at 1am they pulled this one: "You have more stuff than you claimed for the estimate, it is going to be an additional $500 for the rest.". When she protested, they claimed if she didn't agree, they would close up the van and drive off, leaving her remaining furniture outside, and no way to get it back into the house. If ever there was a case of modern highway robbery, this was it.

The second, wasn't really hijacking, just extreme incompetence. During a move from North Carolina to Colorado, another friend's moving company took three months to deliver all her stuff. The company mixed multiple customer's items into a single truck to increase efficiency. The concept was if two moves were along the same route one could deliver two moves on a single trip. But they also dropped shipments off a hubs to network across the country, much like airports. The company kept screwing up the transfers and would send her stuff to the wrong corners of the country.

"Oh I'm sorry it appears that your move was loaded on a truck headed to Miami, we'll have to wait until it arrives before wen can send it back your way."

"It looks like on the way back a mistake was made in Atlanta and now it is headed to Maine."

"It was supposed to be taken off the truck headed to California..."

The good new is she didn't have to pay for the move, but at a cost of not having your stuff for three months, it was not a good deal.

Having a few major moves under my belt, I recommend the following. If at all possible, do it yourself. Hire a truck, and here is the key, hire local movers to load all the stuff on the truck, Drive it yourself,and hire local guys to unpack it when you get there. You end up saving money, and trust me, any amount of driving is worth avoiding the headaches and frustration of dealing with moving companies when thing don't go right.

[deleted] · 1 year

WHO THE FUCK HIRES A MOVING COMPANY OUTTA THE BRONX?!?

zoinks · 1 year

You should know this: Never trust a company based in the Bronx

[deleted] · 1 year

As has been said before, that's a semi-common scam, the companies love to pull that kind of shit on people who they don't think will have the power to fight back. I'd contact NY state police to see what can be done about it, since I assume the mover is NY-based.

Edit: correction.

antibios · 1 year

You can file a claim with the Better Business Bureau as well.

http://www.bbb.org/new-jersey/business-reviews/movers/all-inclusive-moving-and-storage-in-jersey-city-nj-30000141

If you call the moving company make sure to record any phone calls you have with them. The more things you document the more evidence you will have later

Achiron · 1 year

i suggest you call 4chan.

insomniac84 · 1 year

Classic scam. Call the attorney general and a lawyer.

Maybe file a police report for theft.

[deleted] · 1 year

I think it's time for some anonymous vigilante internet justice. Get 4Chan on the red line.

assman111 · 1 year

They have the "Promover" logo on their website. This means they are probably a member of AMSA... the American Moving & Storage Association. I do videos for AMSA every year. If you report them to AMSA, they will follow through and put pressure on the moving company. AMSA's phone # is (888) 849-AMSA (2672). Good luck!

Deathspiral222 · 1 year

Pay by credit card and then reverse the charges?

Also, the department you want to contact is the Department of Weights and Measures.

Here is a link for arizona, but they are all similar: http://www.azdwm.gov/CONSUMERS/ConsumerTips/MovingInformation/tabid/262/Default.aspx

In particular "Few consumers think of the Arizona Department of Weights and Measures when they’re planning a move. If you’re moving into Arizona from another state, and you have a dispute with a mover, you can call the Department at (602)-771 4920, or 1-800-277-6675. A.R.S. 41-2066 states that the Director of Weights and Measures, or one of his Investigators, may “stop any commercial vehicle upon reasonable cause to believe that the vehicle contains a violation….” "

Each state's department has similar powers. In CA, it's on a county by county basis, click here: http://www.dca.ca.gov/publications/guide/weights_index.shtml to get the details for the correct county.

russellvt · 1 year

Well, if you're moving to or within California, they are regulated to a "Not to Exceed" price on your original written contract. You can find more information from the office of the attorney general as well as from the Public Utilities Commision (PUC).

Carriers must relinquish your goods upon payment of total charge due; however, should these total charges be higher than the Not To Exceed Price or the amount of your written estimate plus the Change Order for Services (if any) and the driver requires payment of that amount, you should contact the mover about what may be an overcharge. If the matter cannot be resolved to your satisfaction, call the PUC for assistance at 1-800-FON-4PUC (1-800-366-4782)

w_e_reddit · 1 year

here is a report from the Federal Motor Carrier Safety Admin with Inclusive's registered address and insurance information. I would file suit immediately to get their attention. http://i.imgur.com/AwtpM.png

Crib_D · 1 year

I think ya better call Tai-rone And Tell him come on, Help you get your Shit (C'mon C'mon)

Up2Eleven · 1 year

Ethical? No. American? Perhaps.

idarling · 1 year

just call the police on them, that is bribery and theft along with false advertising and failure to deliver services.

[deleted] · 1 year

Call the police and report it stolen

[deleted] · 1 year

The company's name is "Moving & Storage"

It sounds to me like they did just that, moved her stuff and stored it.

You should report them to the BBB.

thesheba · 1 year

If after you've done some of the other advice on here (calling the police, calling a lawyer, etc), then try calling a local news station where she's living at now that has one of those "On your side" type segments. I'm sure they'd eat this kind of story up and might be able to get results if other avenues failed.

bloodguard · 1 year

My stuff went AWOL on my last cross country move. "We'll be there tomorrow to offload your stuff" every fecking day for almost two weeks. I found out later that the driver had stopped in Reno and after:

blowing all his money
maxing out his cards
maxing out his corporate card
using his corporate diesel card to sell tank fulls to other truckers for cash.

He started selling stuff off the truck. Luckily (for me) there were three families stuff on this truck and a cop finally wandered over and puzzled out what he was doing before he got to my stuff. Around three months after I moved my stuff finally showed up and still they tried to jack it to double the quoted price plus storage fees and wouldn't offload until I gave them a certified check.

Next big move I'm selling or giving away almost everything and moving with just whatever I can fit in a rented van.

redditmoose · 1 year

Does anyone believe this is an American way to act?

Yes. This actually sounds painfully like something that might happen in America.

bjpats1 · 1 year

I had a similar problem a number of years ago where the company was supposed to move my stuff across the country, store it there until I called them, then move it into my new place within a couple of days. Needless to say, when I called them, they had decided to store my stuff locally (so they would be able to collect the storage fees) and hadn't started moving it until I called them.

I wrote a letter to the president of the parent company (United Van Lines) and they ended up paying my rent for the extra days I was without my stuff (about two weeks for these idiots to ship it across the country).

If this company has a parent company like that, you would be well served by writing a letter addressed to the president of the company and CC the better business bureau on the letter. If not, you might have to resort to suing them (or you could contact the police and inform them that you are being extorted for more money).

fokker32 · 1 year

The Congresssman for the district where the moving company is is Joseph Crowley. This is a recess week, so he's in his district most likely. Might be worth a phone call to his Bronx office. One phone call from them to the moving company, might just help out.

neighburrito · 1 year

You should definitely file a small claims suit. Chances are, they'll ignore it and you'll win the case. Or, they won't ignore it, get a little freaked out by it and give her stuff back.

besst · 1 year

This site looks like it may be helpful

puffball · 1 year

Info on moving in general that I found interesting: http://www.protectyourmove.gov/consumer/awareness/rights/RightsD.htm

Lancey · 1 year

Surely there must be some sort of veteran's society that can help - how about a few dozen psychologically scarred Iraq combat vets turn up at their head office to voice their opinions on this matter?

ghostchamber · 1 year

They charged her $2,916 dollars to move about two rooms of stuff!!!!!!!

I don't think that's unreasonable.

Bhip · 1 year

this totally sounds like this review: http://www.yelp.com/biz/all-inclusive-moving-and-storage-bronx#hrid:mNuQCK1Wa9s3fP55-p1xWQ

.../facepalm

reddddditer · 1 year

You're lying. It says right on their website

At All Inclusive Moving & Storage we maintain a commitment to delivering the highest quality service to our customers.

How does that square with your story?

elbrian · 1 year

To the OP: can you give us something to reference when calling the bastards? It's lame to call and say "GIVE THE DISABLED FEMALE WAR VETERAN HER STUFF BACK", it'd be much easier to be able to reference her by something else.

I've got a slow work day and will be happy to call them all fucking day, if only you'll tell me what I should reference when calling.

pgpgpg · 1 year

Sue them in small claims in California. They will have to hire a lawyer there or fly out to defend themselves. $$$$ Heh heh Heh...

Narwhals_Rule_You · 1 year

These guys have her on the hook for $2,900 as you said, but most small claims courts will allow up to $5,000.

When you speak to someone at the company be very calm, don't raise your voice or get flustered... Tell them if they do not honor the original deal then a small claims case will be filed for $5,000 plus the return of her belongings (if they damage anything you can file another small claims case). If they laugh then just explain they can either make $2,900 or they can lose thousands.

Other than that if it is past the date they list on the contract then call the cops... tell the cops all of her things are being held by a moving company and since it is past the delivery date and they still refuse to deliver you are reporting it as theft, if they have over a few thousand worth of stuff it would be grand theft. This could go a few ways, either the cops won't care, they look into it but do nothing, or you get a good cop that actually identifies her property and has it returned.

The biggest issue you are going to run into is documentation. If she has a contract with them showing prices and dates, then she is fine, it may just take some time. If she paid in cash, or has no contract then she is honestly fucked.... there is no way to prove the amount agreed on and no way to prove what date it should have been there.

State	Limit
Alabama	$3,000
Alaska	$10,000
Arizona	$2,500
Arkansas	$5,000
California	$7,500, except that a plaintiff may not file a claim over $2,500 more than twice a year and plaintiff must be an individual (limit for local public entity or for businesses is $5,000). $4,000 is the limit for suits involving a surety company or a licensed contractor.
Colorado	$7,500
Connecticut	$5,000 (except in landlord-tenant security deposit claims).
Delaware	$15,000
District of Columbia	$5,000
Florida	$5,000
Georgia	$15,000 (no limit in eviction cases).
Hawaii	$3,500; no limit in landlord-tenant residential security deposit cases. For return of leased or rented personal property, the property must not be worth more than $3,500.
Idaho	$5,000
Illinois	$10,000
Indiana	$6,000
Iowa	$5,000
Kansas	$4,000
Kentucky	$1,500
Louisiana	$3,000 (city court); $5,000 (justice of the peace, but no limit on eviction cases).
Maine	$6,000
Maryland	$5,000
Massachusetts	$2,000; no limit for property damage caused by motor vehicle.
Michigan	$3,000
Minnesota	$7,500 ($4,000 for claims based on a personal or household consumer credit transaction).
Mississippi	$3,500
Missouri	$3,000
Montana	$3,000
Nebraska	$2,700 (adjusted every five years based on the Consumer Price Index, next increase 7/1/10)
Nevada	$5,000
New Hampshire	$7,500
New Jersey	$3,000 ($5,000 for claims relating to security deposits).
New Mexico	$10,000
New York	$5,000 ($3,000 in town and village courts)
North Carolina	$5,000
North Dakota	$10,000
Ohio	$3,000
Oklahoma	$6,000
Oregon	$7,500
Pennsylvania	$8,000 ($10,000 in Philadelphia)
Rhode Island	$2,500
South Carolina	$7,500
South Dakota	$12,000
Tennessee	$25,000; no limit in eviction suits or suits to recover personal property.
Texas	$10,000
Utah	$10,000
Vermont	$5,000
Virginia	$5,000
Washington	$5,000
West Virginia	$5,000
Wisconsin	$5,000; no limit in eviction suits.
Wyoming	$5,000

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